Careful with information.

1. Who this Policy applies to

This Privacy Policy applies to the N1 Healthcare website, including its public pages, contact links, and demo-request form. In this Policy, “N1 Healthcare,” “we,” “us,” and “our” mean the operator of this website. If you become a customer, a separate agreement and product privacy terms may apply to information processed through the N1 Healthcare platform.

2. Information we collect

We collect information you choose to provide, including your name, work email, organization, role, and the contents of your message. We may also receive basic technical information needed to deliver and protect the website, such as browser, device, approximate location derived from an IP address, referring page, and access timestamps.

Please do not submit patient records, protected health information, special-category data, or other sensitive clinical information through this public form. The form is intended for business and workflow conversations only.

3. How we use information

We use information to respond to inquiries, arrange demonstrations, understand the workflow or service being explored, maintain business correspondence, operate and secure the website, prevent misuse, and meet applicable legal or record-keeping obligations.

4. Legal bases where applicable

Where data-protection law requires a legal basis, processing may be based on steps taken at your request before entering a business relationship, our legitimate interests in responding to and managing business inquiries, your consent where requested, or compliance with a legal obligation. You may withdraw consent where processing relies on consent; withdrawal does not affect earlier lawful processing.

5. Service providers and disclosures

We use carefully selected service providers to host, secure, operate, and deliver website communications. The contact form is submitted to a third-party form delivery provider so that your request can reach the N1 Healthcare team. Providers may process information on our behalf and are expected to use it only for the services they provide.

We do not sell personal information or share it for cross-context behavioral advertising. We may disclose information where necessary to protect rights and safety, enforce applicable terms, respond to lawful requests, or support a corporate transaction.

6. International processing

Our service providers may process information in countries other than the country where you are located. Where applicable law requires safeguards for an international transfer, we intend to use an appropriate transfer mechanism or other legally recognized safeguard. You can contact us for more information about a specific request.

7. Retention

We keep inquiry information for as long as reasonably necessary to respond, maintain a business relationship, resolve disputes, enforce agreements, or meet legal and operational requirements. Retention periods depend on the nature and context of the information. We securely delete or de-identify information when it is no longer needed.

8. Security

We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information. No website, transmission, or storage system can be guaranteed completely secure. Do not send confidential clinical or patient information through the public contact form.

9. Your privacy rights

Depending on where you live and subject to applicable exceptions, you may have rights to be informed about processing, access personal information, correct inaccurate information, request deletion, restrict or object to certain processing, receive a portable copy, withdraw consent, and complain to a supervisory or privacy authority. California residents may also have rights to know, delete, correct, opt out of sale or sharing, and receive equal treatment for exercising applicable rights. We do not sell or share personal information for cross-context behavioral advertising.

To make a request, email info@n1healthcare.org. We may need to verify your identity before completing a request. We will not discriminate against you for exercising a privacy right.

10. Cookies and analytics

This website does not intentionally use advertising cookies. If analytics, marketing pixels, or other non-essential tracking is introduced, we will update this Policy and provide any choices required by applicable law before enabling it.

11. Children’s information

This website is intended for business users and is not directed to children. We do not knowingly collect personal information from children through the public form. If you believe a child has submitted information, please contact us so we can review and delete it where appropriate.

12. Changes and contact

We may update this Policy as the website, services, or legal requirements change. The “Last updated” date identifies the current version. Questions, requests, or concerns should be sent to info@n1healthcare.org.